Why does my ice maker produce small or hollow ice cubes?

Small or hollow ice cubes usually indicate low water pressure or a partially clogged water inlet valve. Mineral deposits can clog the small screens in water inlet valves over time. We clean or replace the valve and flush the water line.

My ice maker stopped working — what are the most common causes?

The most common causes are a failed water inlet valve, a broken ice maker module, a clogged water filter, or a freezer temperature that's too warm (above 10°F). We carry parts for Samsung, LG, Whirlpool, GE, and most major brands.

Why does my ice taste or smell bad?

Off-tasting ice is usually caused by a dirty or old water filter, a contaminated water line, or mold in the ice maker bin. Replace your water filter every 6 months, sanitize the ice bin, and flush the water line. If the issue persists, the filter head or water line may need replacement.

Are you certified to repair Sub-Zero appliances?

Yes. Our technicians are factory-trained and certified for Sub-Zero appliances. We use genuine OEM Sub-Zero parts for all repairs, which is required to maintain your warranty and ensure the highest quality repair.

How much does it cost to repair a Sub-Zero appliance?

Repair costs vary by appliance type and issue. Typical Sub-Zero appliance repairs in New York City range from $120 for simple fixes to $450+ for compressor or control board replacements. We provide an exact upfront quote before starting any work.

How quickly can you come to my home in New York City?

In most New York City zip codes we offer same-day service. Call before noon and we can usually have a technician at your door within 2–4 hours. We service all Brooklyn (112xx) and Queens (113xx–114xx) zip codes.

Do you carry parts on the truck?

Yes. Our technicians stock the most commonly needed replacement parts for all major brands. Most New York City repairs are completed in a single visit — no waiting for parts to be ordered.

Safety Issue — Same-day service available in Bed-Stuy 11213. Call (929) 699-8358 now.

Zip Code 11213Bed-Stuy, NYResidential

Residential Sub-Zero Ice Maker Slime or Mold Inside Ice Machine — Bed-Stuy ZIP 11213, NYC

Name: ProFix NYC — Bed-Stuy 11213
Address: 26 Court St, Suite 400, Bed-Stuy, NY, 11201, US
Telephone: (929) 699-8358
Price range: $$

Pink, brown, or black biological growth is visible inside the ice machine on surfaces that contact water or ice. Our Sub-Zero-certified technicians serve residential customers in zip code 11213 (Bed-Stuy, NY) with same-day availability.

$150–$320

Typical cost

1–2 hours

Repair time

90-Day

Warranty

Sub-Zero-certified technicians
Residential service — serving zip 11213 same-day
Genuine OEM replacement parts
Upfront pricing — no hidden fees
90-day parts & 30-day labor warranty
In-home service — no hauling

Certified & Insured

Call (929) 699-8358

Mon–Sat 7am–8pm · Sun 9am–5pm

Schedule Your Repair

1st Appointment

$15 OFF

off repair cost

Return Customer

$20 OFF

off repair cost

Veteran & Military

$20 OFF

off repair cost

Senior (65+)

$20 OFF

off repair cost

Service Type

What type of service do you need?

Or call us directly:

(929) 699-8358

50,000+

Repairs Done

Same Day

Available

90-Day

Parts Warranty

$250–$800

Avg Cost

Why Is Your Sub-Zero Ice Maker Slime or Mold Inside Ice Machine?

Pink, brown, or black biological growth is visible inside the ice machine on surfaces that contact water or ice.

Common Causes in Bed-Stuy

1Serratia marcescens bacteria (pink slime) thriving in the warm humid air around New York City ice machines
2Mold spores from New York City's humid outdoor air entering the machine
3Machine not cleaned and sanitized every 6 months as recommended
4Water filter not replaced allowing biofilm to develop
5Cleaning performed but sanitizer step was skipped

Bed-Stuy technicians arrive stocked with parts for same-day completion.