Is it safe to repair a microwave myself?

No. Microwave capacitors can hold a lethal charge of up to 2,000 volts even when unplugged. Always call a certified professional for microwave repair. Our NYC technicians are trained in high-voltage appliance safety.

My microwave is sparking inside — what should I do?

Stop using the microwave immediately. Sparking is usually caused by a damaged waveguide cover, a burnt-out stirrer motor, or metal accidentally left inside. Call ProFix at (929) 699-8358 — we can diagnose whether the unit is economically repairable or should be replaced.

My over-the-range microwave fan won't stop running — why?

An over-the-range microwave that won't stop running the fan has a failed thermal switch or control board. A stuck relay keeps the fan running after the auto-cool cycle should end. We can diagnose and fix same-day.

Are you certified to repair Thor appliances?

Yes. Our technicians are factory-trained and certified for Thor appliances. We use genuine OEM Thor parts for all repairs, which is required to maintain your warranty and ensure the highest quality repair.

How much does it cost to repair a Thor appliance?

Repair costs vary by appliance type and issue. Typical Thor appliance repairs in New York City range from $120 for simple fixes to $450+ for compressor or control board replacements. We provide an exact upfront quote before starting any work.

How quickly can you come to my home in New York City?

In most New York City zip codes we offer same-day service. Call before noon and we can usually have a technician at your door within 2–4 hours. We service all Brooklyn (112xx) and Queens (113xx–114xx) zip codes.

Do you carry parts on the truck?

Yes. Our technicians stock the most commonly needed replacement parts for all major brands. Most New York City repairs are completed in a single visit — no waiting for parts to be ordered.

Zip Code 11368Jackson Heights, NYResidential

Residential Thor Microwave Display Shows Wrong Time After Power Outage — Jackson Heights ZIP 11368, NYC

Name: ProFix NYC — Jackson Heights 11368
Address: 26 Court St, Suite 400, Jackson Heights, NY, 11201, US
Telephone: (929) 699-8358
Price range: $$

After every power outage, the microwave clock needs to be reset — it doesn't hold the time. Our Thor-certified technicians serve residential customers in zip code 11368 (Jackson Heights, NY) with same-day availability.

$100–$320

Typical cost

1–2 hours

Repair time

90-Day

Warranty

Thor-certified technicians
Residential service — serving zip 11368 same-day
Genuine OEM replacement parts
Upfront pricing — no hidden fees
90-day parts & 30-day labor warranty
In-home service — no hauling

Certified & Insured

Call (929) 699-8358

Mon–Sat 7am–8pm · Sun 9am–5pm

Schedule Your Repair

1st Appointment

$15 OFF

off repair cost

Return Customer

$20 OFF

off repair cost

Veteran & Military

$20 OFF

off repair cost

Senior (65+)

$20 OFF

off repair cost

Service Type

What type of service do you need?

Or call us directly:

(929) 699-8358

50,000+

Repairs Done

Same Day

Available

90-Day

Parts Warranty

$150–$480

Avg Cost

Why Is Your Thor Microwave Display Shows Wrong Time After Power Outage?

After every power outage, the microwave clock needs to be reset — it doesn't hold the time.

Common Causes in Jackson Heights

1This is normal — most microwaves do not have battery backup for the clock
2Capacitor backup for clock has failed (some models have capacitor backup)
3Frequent power outages from New York City weather require frequent resets
4ERCOT grid events causing brief power interruptions resetting clock
5No internal battery for timekeeping — by design

Jackson Heights technicians arrive stocked with parts for same-day completion.

How We Fix It

This is normal for most microwaves. If your model is supposed to have a battery backup for the clock, our technician can replace the backup capacitor.