Scotsman Ice Maker Not Making Cube Ice — Making Flakes Instead in South Queens, NY

Small or hollow ice cubes usually indicate low water pressure or a partially clogged water inlet valve. Mineral deposits can clog the small screens in water inlet valves over time. We clean or replace the valve and flush the water line.

The most common causes are a failed water inlet valve, a broken ice maker module, a clogged water filter, or a freezer temperature that's too warm (above 10°F). We carry parts for Samsung, LG, Whirlpool, GE, and most major brands.

Off-tasting ice is usually caused by a dirty or old water filter, a contaminated water line, or mold in the ice maker bin. Replace your water filter every 6 months, sanitize the ice bin, and flush the water line. If the issue persists, the filter head or water line may need replacement.

Ice maker leaks inside the freezer are usually caused by a misaligned fill tube, a cracked ice maker tray, or a faulty water inlet valve that drips when closed. We inspect the full ice maker assembly and replace the failing component.

Yes. We repair built-in refrigerator ice makers as well as standalone undercounter ice machines for both residential and commercial use throughout Brooklyn and Queens.

In most New York City zip codes we offer same-day service. Call before noon and we can usually have a technician at your door within 2–4 hours. We service all Brooklyn (112xx) and Queens (113xx–114xx) zip codes.

Yes. Our technicians stock the most commonly needed replacement parts for all major brands. Most New York City repairs are completed in a single visit — no waiting for parts to be ordered.

We repair all major appliance brands including Samsung, LG, Whirlpool, GE, Maytag, Bosch, KitchenAid, Frigidaire, Sub-Zero, Wolf, Viking, Miele, and more. In NYC we also service compact European-style appliances common in Brooklyn and Queens apartments.